Service-Henan Ealean New Materials Co. LTD.

Technical Services

TECHNICAL SERVICE

Purpose of service

To ensure that customers can get timely high-quality, professional technical support and services, so that customers in the coating investment to get a greater return to ensure.

Service contents

Tailored coating solutions for customers, and optimize the construction scheme, reduce the loss of the paint coating construction personnel for technical training, help customers to develop safety healthy environmental protection plan, project to evaluate contractors prior to commencement, project tracking check, the problem processing, writing the project completion report.

Service team

Our technical service team always carries out a series of standardized management, from professional training to daily report management has a complete set of perfect system.Company every year to regular technical training and technical service personnel ability evaluation, in order to make every technical service personnel to maintain a high level of professional quality, each technical service personnel are equipped with the most advanced coating inspection instruments, instruments and equipment are calibrated regularly according to the stipulated time period, in order to make sure every work equipment in good condition.

Coating solution and related technical services

Coating solutions and corresponding technical services large bridge engineering, civil steel structure engineering, wind power engineering, power and facilities engineering, port machinery equipment, construction machinery and facilities, we can provide fast, timely, professional technical services.

In order to better serve the users, do a good job in guiding the use and after-sales service, we adhere to the spirit of “all the pursuit of high quality, high quality, customer satisfaction for the purpose”Regard “thoughtful service, reliable product quality”as the principle to make the following commitment to users:

01Packaging standards and packaging supplies and recycling: none.

02Delivery (pick-up) method, place and expense: the seller shall be responsible for transporting the goods to the buyer's destination and the expense shall be borne by the seller.

03Delivery time: the seller shall try to guarantee delivery within 5-6 working days upon receipt of the buyer's order.

04Quality problem: if the buyer believes that the seller's products are unstable or the production process is abnormal, the seller shall be responsible for the quality problem of the seller's products after verification and confirmation by both parties.

05Environmental protection quality requirements: all raw materials provided by the seller must comply with the us FDA, German LFGB standards, environmental ROHS, PAHS, REACH and other food environmental protection standards. If the buyer fails to meet the above standards, the seller shall bear all losses.